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Get motivated with our great products!

motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingShift Happens® Swirl Hats
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingShift Happens® Solid Color Hats
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingShift Happens® Bathrobe
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingAttitude Mugs
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingAttitude Plaques
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingBook: Thriving on Change In Organizations
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingBook: Celebrate Customer Service - Insider Secrets
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingShift Happens Customer Service Video & Audio Tapes
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingBook: Doctor Travel's® Cure for the Common Trip
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingCustomer Service Laminated Reminder Card
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingMotivational Lapel Pins
motivational speaker programs James Feldman teamwork team work customer service employee motivation team buildingPowerPoint Wireless Remote Control
power remote People attending Jim Feldman's programs have asked where he got the remote control he uses in his presentations. It's called the Power Presenter remote control, and includes an integrated laser pointer with the remote functions. Through a special arrangement with the manufacturer, you can purchase the Power Presenter for $10.00 off the newly reduced price of $99.00 price, plus FREE shipping. Just go to the Power Presenter Web site, click on the "If you have a promotional code..." box and use this code to get your $10.00 discount and FREE shipping: ShftHpns.
motivational customer service change management speaker and consultantJim Feldman
"Thank you for presenting 'Critical Leadership Practices for Managing Change' to my strategic planning team. It was right on target for USMEPCOM's transformation challenges. Your knowledge in this area and the specific examples you tied to our Strategy Map made the five Leadership Rules of Engagement directly relevant to us."
David L. Slotwinski, Colonel, US Army, Department of Defense
Commander, US Military Entrance Processing Command

Shift Happens® Swirl Hats
$24.95 each

motivational customer service change management speaker and consultantSpecially designed, these colorful hats feature the "shifted" Shift Happens® logo.

Available in red, white and blue (left) or red, white and black (right).

Please visit our retail web site to order these products.

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Shift Happens® Solid Color Hats
$14.95 each (assorted); $19.95 each (you select the colors)
(as little as $9.95 is quantity)

motivational customer service change management speaker and consultantExclusively ours, these hats feature the "shifted" Shift Happens® logo and come to you in an assortment of stylish colors.

Or, if you have color preferences, we will try to accommodate you, but the special quantity prices do not guarantee color choice.

Please visit our retail web site to order these products.

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Shift Happens® Terry Cloth Bathrobe
$99.00 each - Available in White with a White Logo or Charcoal Grey with a Grey Logo - "One Size Fits All," XXL or XXXL

motivational customer service change management speaker and consultantNow you can own a Shift Happens® Bathrobe. This heavy, luxurious, full-length, terry cloth bathrobe has our logo embroidered on the left breast.

Our Shift Happens® bathrobe comes in white with a white logo or charcoal grey with a grey logo. (The photo shows the robe embroidered in maroon to illustrate the logo only.) It has a generous width and plush feel. Sizes are "One Size Fits All," XXL or XXXL.

Please visit our retail web site to order these products.

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Attitude Mugs
$2.99 each

motivational customer service change management speaker and consultantThis high-quality ceramic mug features the slogan:

ATTITUDE
Think Big, Believe Big, Act Big
and the results will be BIG.

Please visit our retail web site to order these products.

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Attitude Plaques
$9.95 each

motivational customer service change management speaker and consultantThis attractive metal plaque is mounted on dark walnut and is suitable for hanging.

Please visit our retail web site to order these products.

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Thriving on Change in Organizations
327 pages
$19.95 (as little as $10.00 in quantities of 30)

Thriving on Change After years of working with Fortune 1000 companies, Jim Feldman and 17 other authors created this one-of-a-kind book on change..

It's not enough to deal with change. Today you need to seize the opportunities offered by change in order to thrive. This book helps you to integrate the organizational and individual issues necessary for successful change to occur. Each chapter ends with an "action summary" to help you get started. Eighteen world-class experts give you more than 120 ideas for thriving on change.

Please visit our retail web site to order these products.

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Celebrate Customer Service - Insider Secrets
266 pages
$19.95 (as little as $10.00 in quantities of 30)

Celebrate Customer Service
Jim Feldman, in collaboration with over a dozen authors, created this must-read book about customer service. From the basics of motivating your employees to implementing customer friendly systems, this book is a wonderful addition to the customer service videotape and/or audio tape provided by Jim.

If everyone acknowledges the importance of customer service, why is service so bad in practice? This book starts with proof that providing GREAT service to your customers is worth a lot to you, while providing merely good service is worth little. Whether you're in daily contact with outside customers, or exclusively serve internal customers (those within your own organization), this book shows you how to thrill your customers with service.

Please visit our retail web site to order these products.

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Shift Happens! Customer Service
Video and Audio Tapes
Video: $29.99; Audio: $19.99

Includes step by step information that may be used as a training tool with Thriving on Change in Organizations or Celebrate Customer Service - Insider Secrets.

Please visit our retail web site to order these products.

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Doctor Travel's ® Cure for the Common Trip
$19.95 (as little as $10.00 in quantities of 30)

In his new book, Cure for the Common Trip®, Doctor Travel shares the knowledge he has gained during thousands of hours spent in domestic and foreign airports, airlines, hotels, taxi cabs, side streets, stores, and restaurants. The book includes advice on everything from getting the lowest fares to making the best of your waiting time. Even the most seasoned travelers will learn a thing or two. For anyone who has ever experienced a canceled flight, lost luggage, a rental car mixup, theft in a hotel room, a search for the best airline fare, or countless other issues faced by travelers, Doctor Travel's ® Cure for the Common Trip is a must read.

Please visit our retail web site to order these products.

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Shift Happens! Customer Service
Laminated Reminder Card

$5.00

This handy card is laminated to last and "tents" to stand where you can see it. There are four different sides you can display, each with pointers and timely tips for improving how you deal with your customers. Anyone in your organization can benefit from this card - make your customers happy and your company will grow. Put this reminder card on your desk or near the phone. The next time you talk with a customer, it will improve your degree of customer service!

Example of one side:

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Motivational Lapel Pins
Attitude Lapel Pin: $5.00; Shift Happens! Lapel Pin: $5.00

Two great lapel pins from one of the best motivational speakers - James Feldman. Both pins are made of raised gold lettering on a black background.

The "Attitude" pin reminds you that attitude is everything, and that the right attitude will lead you to success.

motivational customer service change management speaker and consultant

The "Shift Happens!" pin helps you remember to thrive on change. Because change is inevitable...except from a vending machine.

Please visit our retail web site to order these products.

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